Multi-Language Cafe
Multi-Language Cafe
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Privacy policy

Information collection and use

User account

In order to use Multi-Language Cafe, you must first register and create or obtain a password. You can register by filling out our registration form, by sending a message to a particular teacher or by requesting a service. During registration you are required to provide the following contact information: your e-mail address. We use this information for the purpose of contacting you regarding the services you request from us or in which you have expressed interest.

If you plan to receive payments, other optional account information includes the following: a PayPal account name or a bank account number where you would like your payments to be sent to you, an SMS number where you would like to receive urgent notifications.

All account and contact information provided remains strictly confidential and can only be seen and used by the website administrator. Fabrika Langue S.E.N.C. is the sole owner of the information collected on the website. We do not share any of the information collected with any third parties.

You can edit your account information or close your account altogether anytime.

User profile

To complete your user profile, we require you to specify your first name, your last name, to upload a picture of yourself and to specify your current city and country of residence. This information is used to help us and other users identify you and to tailor the contents of our website according to your local timezone and your local network of students, teachers and venues.

In addition to this basic profile information, other information is required for role-specific profiles, as described below:

Student profile

Your student profile includes the following information: a self-introduction, your achievements (the proficiency level you have attained).

In addition, you may provide the following optional information: your mother language and your fields of interest. This information remains private and is used only algorithmically with the sole purpose of providing you with more relevant invitations and contacts.

You may choose to keep this information private or to make it visible to teachers, to other students, or both. In all cases, student profiles are never visible to non-registered users.

Teacher profile

Your teacher profile includes the following information: a self-introduction, education and working experience. Upon approval of a teacher profile this information becomes public. This information is used by potential students to choose from different course offerings. This information may also be used for promotional purposes in other websites and social networks.

Service provider profile

Your service provider profile includes the following information: education and working experience. Upon approval, a service provider profile becomes public and is listed on our website. This information is used by service clients to evaluate your service offers.

Application for partnership

If you apply for a partnership we require the following information: a marketing proposal, your education and your working experience. This information remains private and is only used by our company to evaluate and approve or dismiss your partnership proposal.


If you choose to use our referral service to tell a friend about our site, we will ask you for your friend’s email address. This address will only be used to automatically send your friend a one-time email inviting him or her to visit the website. This address is not stored and is not used for any other purpose.

Conversations between users

Conversations between users are private and can only be accessed by the parties involved or by the administrator in particular instances with the purpose of solving a particular problem.

Communications from the website

Customer service

Based upon the personally identifiable information you provide us, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. We will communicate with you by email and SMS, in accordance with your preferences.


If you wish to receive occasional invitations to participate in events or join particular courses, we will use your email address to send the invitations to you. Out of respect for your privacy, we provide you a way to unsubscribe.


We send occasional e-mail reminders to students in relation to their fields of interest and the courses they have taken in the past. Out of respect for the students' privacy, we provide them with a way to unsubscribe.


If you wish to subscribe to our newsletter, we will use your email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.

Service-related announcements

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. If you do not wish to receive them, you have the option to deactivate your account.

Information sharing and disclosure

Aggregate Information (non-personally identifiable)

We do not link aggregate user data with personally identifiable information. We do not share aggregated demographic information with any third parties.

Personally identifiable information

We do not Share personally identifiable information with any third parties.

Legal disclaimer

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our website.

Choice / Opt-out

We provide you the opportunity to opt-out of having your personally identifiable information used for certain communications. These communications include: invitations to courses, invitations to events, reminders and newsletters. In all cases, you may opt-out by following the instructions included in each communication or by modifying your preferences on our website.

Log files

As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.


A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We do not use cookies on this site. We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser.

Links to other sites

This website contains links to other sites that are not owned or controlled by Farika Langue S.E.N.C. Please be aware that are not responsible for the privacy practices of such other sites. This privacy statement applies only to information collected by this website.


If you use our forums you should be aware that any personally identifiable information you submit there can be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Access to personally identifiable information

If your personally identifiable information changes, or if you no longer desire our service, you may correct, update or delete it using your account page.


The security of your personal information is important to us. We follow generally accepted industry standards to protect the personal information submitted to us. No method of electronic storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security and you submit it at your own risk.

If we learn of a security breach we will notify you electronically so that you can take appropriate protective steps. If you have any questions about security on our Web site, please contact us.

Business transactions

In the event Fabrika Langue S.E.N.C. goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. You will be notified via email of any such change in ownership or control of your personal information.

Changes to this privacy policy

If we decide to change our privacy policy, we will post those changes to this privacy statement and other places we deem appropriate so that you are aware of what information we collect and how we use it.

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here and by email.

Contact us

If you have any questions or suggestions regarding our privacy policy, please contact us.